Note: If you choose to purchase an SD card, please make sure that it is not labeled HC (High Capacity) as it may not be compatible with the printer. *Expand the Format dropdown menu and select MS-DOS (FAT). *Search for your SD card on the left side of the window.
Using an external card reader will also work if needed. *In the format window, make sure the format file is set to FAT32 and quick format is selected. *Right click on the SD card to bring up the menu options. *Find the SD card in your Computer window under Devices with Removable Storage. If you do not have an SD card port, using a USB adapter will work as well. To reformat the card, please perform the following steps for your computer's operating system: If none of your prints contain spaces, we recommend reformatting your SD card.
This shows in the printer as an unidentified character and can cause issues. The first thing we recommend checking is that none of the print files on the SD card contain a space in their name. If the SD card is not recognized on the printer or if the files are not reading, it could be an issue with the actual card itself.
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